Not to fear! VR is an exciting new technology, but it’s natural for newcomers to have questions. To start, you should know the definition of virtual reality (VR): it’s a simulated, 3D environment that can be interacted with in a seemingly real, physical way by a person using a helmet with a screen inside. The main thing to remember is that VR is interactive and 3D. Unlike watching a movie, in VR you’re immersed in a 3D environment where you are actively involved. Most people today think virtual reality is “just for games”, but we believe the future of VR also lies in the teaching field. Many large corporations – including Walmart, the Bank of America, MGM, FedEx, and Verizon – have already adopted VR training for their employees. The trend is expected to continue as more companies and schools learn about the unique and exciting benefits of VR.

Ready to jump in and try VR for yourself? Our apps are available on the Meta Quest 2 headset, which you can buy here, or on the new Meta Quest 3 headset, which you can buy here. Setting up the Meta Quest 2 is easy. Once you put on the headset, a tutorial will walk you through everything step-by-step. Since you’re new to VR, we recommend starting out with 15 minutes of VR screentime per day and slowly increasing it. After that, enjoy, and welcome to VR!

While VET users usually don’t experience motion sickness with the app, there are some precautions you can take:

1. When walking around in the virtual environment, take your time. Slow, steady movements will help your body adjust and combat any screen lagging due to quick movements. 

2. Limit your initial time spent in VR, with the goal of increasing as time goes on. If possible, start with 15 minutes for your first few VR experiences. Aim to increase that range by 5 minutes every few days and continue building on that range until you feel completely comfortable in the VR.

3. Set up a fan to blow air on you while in VR. Many VR users find this technique works well to reduce motion sickness.

4. Make sure that you have adjusted the headset lenses to match the pupillary distance of your eyes. The Meta Quest 3 has a lens spacing adjustment wheel on the bottom of the headset that accommodates interpupillary distance (IPD) from 53-75 mm. The Meta Quest 2 has three settings for IPD, where you can gently move the headset lenses apart or closer together to try out the two other IPD settings. For more information on IPD in Meta Quest 2, refer to this Meta support article.

5. Use VR in a well-lit area to avoid disorienting lags in the experience. The sensors in the headset need to see your surroundings in order to properly construct the virtual environment.

Even if you’ve tried VR before and experienced motion sickness, remember that many VR games involve flying, climbing, or teleportation mechanics that can be disorienting for new VR users. VET lessons, however, are all conducted in one stationary virtual room with minimal disorienting movements. Each lesson lasts 10-20 minutes, providing many opportunities for breaks in-between lessons.

To connect your Meta Quest 2 or 3 headset to Wi-Fi:

1. Put on your headset.
2. Look at the menu at the bottom of your screen. (If the menu isn’t there, press the Oculus Button on the right controller to make the menu appear.)
3. Press the “Quick Settings” option on the menu. 
4. On the new pop-up, press “Wi-Fi”.
5. Select your Wi-Fi network.
6. Enter your Wi-Fi password and connect!

If you’re still having trouble, you can follow some of the Wi-Fi troubleshooting solutions that Meta suggests here.

If you’re experiencing screen lagging in VR, your headset might be running low on power. Double-check your battery level, and recharge the headset if it’s low.

Another solution is to make sure you’re not standing next to a large window that lets in a lot of sunlight. The sensors on the headset are not designed to handle direct sunlight.

Finally, ensure your space is well-lit by its artificial lights. The VR sensors will not work properly in a dark, dimly-lit room.

If you’re still experiencing issues, you can try quitting the VET app and relaunching it, as well as powering down your headset and then turning it back on. Contact us for help if the problem persists.

Your VR experience is most likely blurry because the headset is not properly fitted on your head. To start, ensure that the headset is snug on your head. Then, try adjusting the headset slightly on your head, moving it up and down, then left and right, to see if that improves the visuals.

You can also try cleaning the headset lenses with a microfiber cloth. Do not use soap or any type of cleaning chemicals to clean the lenses; this will ruin them.

If that doesn’t work, adjust the interpupillary distance (IPD) on your headset. The Meta Quest 3 has a lens spacing adjustment wheel on the bottom of the headset that accommodates interpupillary distance (IPD) from 53-75 mm. The Meta Quest 2 has three settings for IPD, where you can gently move the headset lenses apart or closer together to try out the two other IPD settings. For more information on IPD in Meta Quest 2, refer to this Meta support article.

To clean your headset lenses, wipe them with a microfiber cloth. Do not use soap or any type of cleaning chemicals to clean the lenses; this will ruin them. For the headset face padding and the controllers, you can use disinfectant wipes to clean the headsets between users.

Another sanitary option to clean VR headsets is purchasing a UV-C headset sterilization box. This box uses ultraviolet grade C directional light to sterilize the headsets placed within them in one minute. You can purchase a UV-C box from a variety of companies on the Internet.

For iPhones, go to the App Store < Search. Then, search “Meta Quest” and download the Meta Quest app. 

For Androids, go to the Google Play Store. Then, search “Meta Quest” and install the Meta Quest app.

Once the app is installed, open it on your phone. The app will prompt you to sign in with a Meta account. For more information on setting up a Meta account, refer to Step 01 on this webpage.